Legal
Privacy policy
At Romvill we respect your privacy and are committed to protecting your personal data. This policy describes what information we collect, how we use it and what your rights are under the General Data Protection Regulation (GDPR).
Last updated: July 2026
1. Data we collect
When you use our contact form we collect: first name, last name, email address, phone (optional), area of interest and the message you send us. We do not collect payment data or install third-party tracking cookies.
2. How we use your data
We use your data exclusively to respond to your report request and manage the commercial relationship should you choose to proceed. We do not sell or share your data with third parties. Your data is processed on the basis of your consent (Art. 6.1.a GDPR) or for the performance of a contract (Art. 6.1.b GDPR). Data is retained for the time strictly necessary to manage the requested service.
3. Client assessments and testimonials
Through the assessment form available at romvill.com/feedback we process the following data: the dossier reference, the score awarded and any comments the client chooses to provide. The purpose is service improvement and quality control of the dossiers issued. The legal basis is performance of the engagement (Art. 6(1)(b) GDPR) —completion of the form constitutes the agreed consideration for dossiers issued at no cost— and, additionally, our legitimate interest in assessing and improving the quality of the service (Art. 6(1)(f) GDPR). These assessments are private by default and are not published. An assessment is published as a testimonial only where the client has given express, unambiguous consent by means of a checkbox that is never pre-ticked (Art. 6(1)(a) GDPR), and following human review. In published testimonials the client is identified solely by first name, the initial of the surname and the area analysed; the email address, telephone number and full dossier reference are not published. Consent may be withdrawn at any time and without justification: it is sufficient to write to info@romvill.com requesting removal of the testimonial, which will be withdrawn without undue delay; withdrawal does not affect the lawfulness of processing carried out beforehand. Assessments are retained for a maximum of five years from receipt, after which they are erased or irreversibly anonymised for statistical purposes; published testimonials are retained for as long as consent remains in force and are removed upon withdrawal.
4. Your rights
Under the GDPR, you have the right to access, rectify, erase, restrict processing, data portability and to object to the processing of your data. To exercise any of these rights, write to us at info@romvill.com with the subject "GDPR Rights". You may also lodge a complaint with your national data protection authority.
5. Data controller
Controller: Romvill. Contact email: info@romvill.com. Registered address: Spain. If you have any questions about the processing of your data, please do not hesitate to contact us.